New in Remember CRM: Helpdesk – Your Customer Service, Simplified.

Customer service is just as important as sales. If you can’t support your customers well, you risk losing them — no matter how good your product is. That’s why we’ve introduced the

Helpdesk function in Remember CRM.

With Helpdesk, you can handle support requests directly inside your CRM. That means you have sales, projects, contracts, and customer service — all in one system. No extra subscriptions, no switching between tools.

Why it matters

Here’s what you get with Helpdesk in Remember CRM:

1. All customer interactions in one place – Track support requests, emails, and follow-ups without leaving the CRM.

2. Faster response times – Assign, prioritise, and manage tickets so customers get help quickly.

3. Full history per customer – See sales, projects, contracts, and support history in one view for better service.

4. Improved team collaboration – Multiple team members can work on the same ticket with shared notes and updates.

5. Better insights and reporting – Analyse support trends to improve satisfaction and prevent recurring issues.

The big advantage

By having sales and support in the same system, your team can give better answers faster — because they have all the context they need.

📩 Want to see it in action? [Book a demo] today.